Privacy

Privacy Policy – Bitflow Technology Inc.

Last Updated: July 15, 2025

Bitflow Technology Inc. (R.U.C. No. 155771030), incorporated in the Republic of Panama, values your privacy. This policy explains how we collect, use, and protect your personal data when you use our services.

1. What We Collect

• Personal Information: Name, email, phone, address, date of birth, and government-issued ID.
• Financial Details: Bank account information, payment details, and tax residency.
• Business Information (for merchants): Company name, registration details, and shareholder information.
• Security Data: Login credentials, two-factor authentication, and device information.

2. How We Use Your Information

We process personal data to:

• Provide our services and support.
• Verify identity, prevent fraud, and comply with financial regulations.
• Improve our platform and develop new features.
• Communicate service updates and (if you opt-in) send promotional offers.

3. Data Storage & Sharing

Your data is stored in Panama and in secure data centers where our service providers operate. We only share information with trusted third parties, including:

• Bank partners and payment processors.
• Providers of business bank accounts and traditional fiat merchant processing.
• Identity verification and security service providers.

We never sell your personal information.

4. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your data.
• Restrict or object to certain processing.
• Request a copy of your data in a portable format.

To exercise these rights, email [email protected] with proof of identity.

5. Cookies

We use cookies to improve your experience and analyze traffic. You can disable cookies in your browser settings, but some features may not work properly.

6. Children’s Privacy

We do not knowingly collect information from anyone under 18 years old.

7. Changes to This Policy

We may update this policy from time to time. Changes will be posted with the updated date.

8. Contact Us

For privacy questions or requests:

• Email: [email protected]
• Privacy Office: Bitflow Technology Inc., Republic of Panama (R.U.C. No. 155771030)